What Is A Managed Service Provider? (MSP)


Ariana Smith


5 Mins Read

August 24, 2021

managed service provider

Many entrepreneurs ask this question, and the answer is the managed service provider (MSP) manages all of a company’s IT requirements, which is the best way to make the most out of available technology. 

How many times have you had to call IT to support to figure out what’s wrong with the LAN? Or calling in someone to fix a broken printer; one aspect of MSP or managed service provider is hardware maintenance; any issues would be quickly resolved, as technicians can remotely work their magic and return your processes.

5 Benefits Of Managed Service Provider 

You enjoy state-of-the-art cyber-security, with regular penetration testing to ensure your network is impregnable, while all hardware maintenance is carried out automatically, periodically upgrading computer hardware to keep up with the pace of development; the 10x data transfer speeds of 5G will not operate without the latest hardware, and your MSP will always ensure you are getting the most out of your IT.

Here are the five advantages of using the managed service provider for your IT services.

1. Essential Partnership

1. Essential Partnership

Of course, you have short and long-term business goals, and with the best tech support, your resources are not drained by minor IT issues, and by migrating all of your business data to the cloud, you can streamline your business processes like never before. 

The good thing about managed service providers is they tailor their services to suit the client, as every business is unique in some ways, and with ongoing IT support, your MSP will be with you all the way as you carve out a healthy market share. 

2. Cyber-Security

2. Cyber-Security

Data is the key to any business’s success. Today’s hackers are very competent, sending out spy bots to seek out unsecured networks and websites, and when they find one, they can steal the data, and you would never even know. Imagine an attack on your customers’ financial data and managed service provider?

The consequences could be severe, which is why you need to have professional cyber-security 24/7, and with their expertise, your IT will be a powerful asset to the business. If you are planning a 2021 business launch, here are some hardware tips.

3. Fixed Price Support

When you forge an alliance with a leading MSP, you pay a fixed amount for your all-inclusive IT support, which is more than a little reassuring; you have 24/7 tech support by phone, should you ever need it. 

This is a managed service provider with budgeting; you won’t have any nasty surprises with your IT support, plus they advise their clients on every aspect of IT, helping you to plan for the future. 

4. Minimal Hardware Installation

4. Minimal Hardware Installation

When you migrate to the cloud, all the necessary hardware is supplied by your managed service provider. This might include:

  • Firewalls
  • Routers
  • Wireless Access Points
  • Computer Hardware
  • Monitors, Keyboards & Other Peripherals
  • VoIP Headsets
  • LAN Hardware 
  • Mobile Devices
  • Laser Printers

Should you have any issues with any of the above, your MSP will always be on hand, making sure that you have everything you need. These are some of the factors that you need to take care of while you want to develop your business in the right way at the right time. You need to make your choices in the correct manner. 

5. Free IT Assessment

If you approach a leading Australian MSP, they would first carry out an in-depth evaluation of your current IT. Then they can put together a proposal to upgrade what you have. Migrating to the cloud empowers a business in many ways; you and your employees have 24/7 access to your business data and are not limited by location. 

You can certainly benefit from VoIP communication; every employee wears a headset and can make a real-time video call at will. You can also monitor and manage all of your business communication from your central dashboard of the managed service provider.


The Australian government fully supports businesses migrating to the cloud, and by talking to a leading MSP, you can partner up with a firm that will make sure you get the best from your IT. The managed service provider is looking after all the IT service support. From these types of services, you will go to have all the facilities like the monitoring and the firewalls and the routers. The secure system means you have to build a secure system where your customer’s data is kept securely, and there are very limited chances of data corruption.   

FAQ( Frequently Asked Question)   

What are the examples of managed service providers?   

This type of managed service provider will offer a platform and typically a subscription-based business. Some of the few examples include Office 365, antivirus software, and universal communication software, such as business phone providers. These are some of the crucial factors of the managed service provider that can help you to achieve your business goals in the correct way. You need to understand the facts in the correct order to achieve your business objectives in the right manner.

How does a managed service provider work?  

A managed service provider delivers services, such as network application, infrastructure, and security, ongoing regular support, and regular support of the customer premises. You will have to work on the MSP data center or the third-party data center.

Who are the top managed service providers?    

IBM offers a lot of managed services in the market.

Accenture is a well-known service provider today and company.

Infosys is another service provider that ranks third in providing quality service providers.

Cognizant is another well-known top service provider in the managed service provider section.

How many managed service providers are there?      

A managed service provider is basically a third-party company that remotely manages the information technology and the end-user system. Small and medium-sized businesses, government agencies hire the MSPs. Connectwise estimated is around 40000.

Is AWS A Managed Service Providers?   

AWS is a managed service provider as the full lifecycle solution is application migration and full cloud infrastructure. They offer support to four areas, like build and operate, run and operate, plan and design, and you need to optimize the thing in the correct order.


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Ariana Smith

Ariana Smith is the girl behind Big Jar News. She is a passionate content writer by professional. If you are a digital content consumer, or simply an info-holic, then this site is for you. Online Marketing Tools, Smart Business Daily, and Emblem Wealth, RSL Online.

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